Your PAL Pro stands for Your Personal Assistant for Living Professional and was created to help older adults and busy individuals live life easier and give skilled professionals a flexible income source. This will be made possible by the company providing transport, help with tasks, information gathering and referral services.

Today the Missouri Department of Economic Development announced that Your PAL Pro Inc., an on demand personal assistant for living (PAL) concierge business, has plans to grow its startup in Springfield with 176 new jobs over the next five years.

“Your PAL Pro is bringing new jobs to Springfield and because of that, more Missourians are working,” Acting Director of Economic Development Rob Dixon said. “Our state is proud of startup businesses who want to find success in their communities. I look forward to seeing their company grow here.”

Your PAL Pro stands for Your Personal Assistant for Living Professional and was created to help older adults and busy individuals live life easier and give skilled professionals a flexible income source. This will be made possible by the company providing transport, help with tasks, information gathering and referral services.

“As a health care professional working with older adults and my own parent, I noticed two things. The first was that many older adults are able to live independently but need assistance with a few tasks; they just don’t need it all the time. This service did not exist from one source, on demand or from vetted professionals. The second thing I noticed was that many highly-skilled health care and other professionals are not guaranteed 40-hour work weeks anymore and a second job is highly unlikely to pay an appropriate wage for their skills or be flexible enough to meet their ever changing schedule,” said Dr. Dee Telting, CEO of Your PAL Pro Inc. “So we developed a model that allows our clients and the PALs an on demand solution that makes all lives better and easier as a result.” 

The company’s target population is older adults and their families, caregivers and those who are busy and feeling overwhelmed. To service requests quickly, it uses an on demand business model. Requests will be dispatched to the company’s network of vetted and trained PALs or managed by an in-house concierge.

PALs will be skilled professionals that include allied health professionals, teachers, police officers, and other working or retired professionals who need to earn additional income on a flexible basis and are already skilled at working with people. Because some older adults and others may have physical limitations that makes daily tasks and transport difficult, Your PAL Pro will also have available skilled professionals such as PTs, OTs, SLPs, and Nurses and other professionals trained to assist clients regardless of their limitations.

“The City of Springfield is pleased to assist Your PAL Pro with business start-up costs, equipment, and working capital through its Commercial Loan Program, which is available to businesses creating jobs that benefit low-to-moderate income persons in Springfield,” said Melissa Barton, Commercial Loan Officer for the City of Springfield.