With hot temperatures expected the next several days, consumers are reminded of Missouri's Hot Weather Law, which is designed to protect residential customers from having their electric or natural gas service disconnected due to non-payment when electricity or natural gas is used as the main source of cooling or to operate the only cooling equipment.
The Hot Weather Law is in effect from June 1-Sept. 30. Utility companies are prohibited from disconnecting service if the National Weather Service local forecast between 6 a.m. and 9 p.m. predicts temperatures to rise above 95 degrees or the heat index is predicted to rise above 105 degrees. According to Missouri law, the hot weather rule is applicable to all residential users, including all residential tenants of apartment buildings.
For more information on the Hot Weather Law, please contact the Public Service Commission's Consumer Services Unit at 1-800-392-4211.