The time patients spend waiting in emergency departments is increasing, according to a recent national study by the Centers for Disease Control and Prevention. During the past 10 years, average wait times have increased from 38 minutes to nearly one hour. Researchers blame the increase on more people visiting EDs coupled with fewer EDs nationwide.

The good news is these statistics do not reflect the efficient, quality care patients receive at Lake Regional Hospital’s Emergency Department. Although summer months are very busy, patients are treated quickly.


The time patients spend waiting in emergency departments is increasing, according to a recent national study by the Centers for Disease Control and Prevention. During the past 10 years, average wait times have increased from 38 minutes to nearly one hour. Researchers blame the increase on more people visiting EDs coupled with fewer EDs nationwide.
The good news is these statistics do not reflect the efficient, quality care patients receive at Lake Regional Hospital’s Emergency Department. Although summer months are very busy, patients are treated quickly.
This is evidenced in the department’s patient satisfaction surveys conducted by Press Ganey, a national firm.
During the last year, patients ranked Lake Regional’s ED in the top 99th percentile for wait time at arrival and the top 98th percentile for wait time before moving to a treatment area. Overall, patients ranked our ED in the top 97th percentile compared to similar facilities nationwide.   
But, satisfaction scores don’t tell the whole story. Between May and July this year, Lake Regional’s ED staff treated 10,444 patients.
That’s an average of 114 patients per day. And, the numbers are increasing steadily. During the past 10 years, total ED visits have increased ?88 percent, from 19,600 visits to nearly 37,000 visits last fiscal year, which ended in April.
As a physician, I find it comforting that lake-area residents and visitors can rely on Lake Regional’s Level III Trauma Center for emergency care. Although our ED physicians and staff are among the busiest in the state, they remain dedicated to setting the pace for patient care.
Otis Moseley, M.D.
board member
Lake Regional Health System